![]() ![]() To turn off battery optimization in our app, tap the app name, and then tap Don’t optimize > Done.Tap Not optimized > All apps to see the complete list of apps.Phone settings > Battery > Launch and then set our app to “Manage manually” and make sure everything is turned on.Phone settings > Battery > App launch and then set our app to “Manage manually” and make sure everything is turned on.Phone settings > Apps > Settings > Special access > Ignore battery optimisation > select allow for our app.Phone settings > Apps > Advanced (At the bottom) > Ignore optimisations > Press Allowed > All apps > Find our app on the list and set to Allow.Phone Settings > Apps > our app > Battery > Power-intensive prompt and Keep running after screen off.Phone Settings > Advanced Settings > Battery Manager > Protected apps – check for our app as Protected.Phone settings > Advanced Settings > Battery manager > Power plan is set to Performance.Settings > Apps > Our app > Battery > Battery optimization - make sure the app is not optimized. ![]() NOTE: In case your device is not listed, you can look for the following in your menu: Please check the links below, if your device is made by one of these companies: This process is not specific to our apps and will differ from vendor to vendor. Next, check that your app and phone battery settings are not stopping our app from running in the background. This can cause notifications to stop working after a while or never show at all.įirst, make sure you enabled notifications for our app, you can check more on that here: Some android vendors use aggressive battery saving policies that prevent applications from running in background and displaying notifications. ![]()
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